18.2 Furthermore, Tickets may not constitute the award of competitions, either falling or not falling within the scope of the Presidential Decree No. Some numbers contain '(',')' or some numbers start with the country code but others not, just because people have different writing habits. The user also undertakes to immediately inform TicketOne, through the contact details indicated at Art. III, Consumer Code, or the Termination of the Contract in Excluded Cases, TicketOne will refund the user the Total Amount without undue delay and in any case no later than 15 working days from the date of termination, pursuant to Art. + 39-02-392261; Fax + 39-02-3922670, who acts in the name and on behalf of the Promoter under the Purchase Contract and acts in its own name under the Services Contract. Furthermore, the Customer pursuant to Art. TicketOne shall reply to such request within the term referred to in Art. Please enter your email - we will send you a new password. 19.1 It is possible to request information, send notifications or submit complaints by contacting TicketOne customer service: the day before) or at the same date of the opening of sales to all those who do not belong to this category; the circumstance can be advertised by the Promoter; TicketOne shall reply to such notice within five days from the receipt. The Customer declares and agrees not to use the Tickets in violation of this provision and undertakes to indemnify and hold TicketOne harmless against any damage which may arise for the same from the breach of this warranty. In case of non-delivery due to the absence of the consignee, the courier shall leave a notice for proving the attempted delivery (so called, passage notice). 15.1 All Tickets Holders shall be provided with a valid Ticket in order to access the Event Venue. You could be the first review for. All the provisions set forth in these T&C and all other provisions applicable to the Customer as well as the provisions applicable to the Event shall apply to Tickets Holders. 70 on electronic commerce. All information on the specific Tickets assigned and/or selected (e.g. In case of breach of this prohibition, without prejudice to Art. An exception regards users qualifying as Consumers whose habitual residence is not in Italy for whom the more favorable and binding provisions provided by law of the Country where they have their habitual residence apply. - Check the status of recent orders and view the archive of all orders placed; 3. the contract is concluded when the order form reaches the server of TicketOne; In the event that the package displays visible signs of tampering or alteration, it is recommended to the Customer immediately notify this to TicketOne, at the contact details referred to in Art. 10. Confidential data of the credit card (card number, holder, expiry date, security code) are encrypted and transmitted directly payment handler. 19 below, if he/she has suspicion or becomes aware of any illegal use or inappropriate disclosure of the said data. 3. The amount of each of the Additional Charges, if applicable, is specifically indicated to the user in the Shopping Cart and in the Order Recap, together with the Total Amount. 5.3 above. TicketOne Application or APP means applications for mobile devices ascribable to TicketOne that allow the purchase of Tickets. The amount of the delivery costs due by the user in relation to a specific order is expressly and separately indicated (in Euros, including VAT) during the purchase procedure, in the Shopping Cart, in the Order Recap and, in any case, before the user proceeds with the order placement and payment. Other changes The accepted credit cards are shown on the left side of the home page of the Website and in the “Payment” phase of the purchase procedure. Being understood that the choice on the possible refund of the Presale Fee will be the sole responsibility of the Promoter, the Customer acknowledges, even for the purpose of his buying decision awareness, that the Presale Fee possibly withheld by the Promoter will not exceed 13% of the total price of the Ticket. The specific Ticket or Tickets that the user will add to the shopping cart and possibly purchase, by clicking on the relevant buttons, will then be those resulting from the above described mechanisms of allocation or selection. 5. once the order form has been submitted, TicketOne will send to the Customer, at the indicated e-mail address, the confirmation of the order, containing the following: a summary of the general and specific terms and conditions applicable to the contract, the main information regarding the purchased Ticket, a detailed indication of the price, of the payment method used, of the delivery expenses and any other additional charges, of the delivery term, as well as the contact information of the Customer Service, which the user can contact for requesting assistance and/or filing complaints. TicketOne places great importance on data protection. I, lett. 3.1 The offer and sale on the Website of Tickets and TicketOne Services represent a distance sales contract governed by Chapter I, Title III (Articles 45 et seq.) Contract: means the TicketOne Services Contract and the Purchase Contract. 61, para. The obligation to delivery is fulfilled through the transfer of material availability or, in any case, of the control of the Tickets to the Customer. In case of postponement or cancellation of the Event by the Promoter, TicketOne shall notify to the Customer, in the name and on behalf of the Promoter itself, the measures adopted by the latter as to the refund or the replacement of the Tickets related to the Event, which is postponed or cancelled.

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