This is more of a device issue than the app, but there should be a way to correct the missing data, even if that means being disqualified from any segments that happen to be a part of the corrected portion. Is there a way to remove the one faulty segment run without cropping the ride into 2 parts and cutting the bad segment run out. I'm interested in making sure these are as helpful and informative as possible - so if you have any thoughts please feel free to comment. While Strava does our best to optimize our data analysis by ignoring the most obviously inaccurate data, in the end, we can only make the most out of the data provided to us from the GPS device. Sometimes simply turning your device off and on again, or disabling and enabling GPS, will do the trick. The best way for you to get rapid and personal support is still to create a support ticket - so in light of that I'm going to close this thread for comments. Tracy; it sounds like most likely what happened is that your phone recorded some bad GPS data that added distance to your running total - but this bad data was then recognized and filtered out upon upload to our servers, causing that distance to be removed. We cannot adjust your time on a segment, however. Is there a way to modify time or distance? Installed Strava and a GPX Route Tracker. Your subscription will auto-renew unless canceled at least 24-hours before the end of the current... We take any fraudulent activity seriously at Strava and we work constantly to prevent such activi... Syncing Issues with Strava app for Galaxy watches. It was very strange and annoying. Make sure your device is mounted/carried as high up and unobstructed as possible, instead of buried deep in a pocket. New Member ‎18-03-2019 09:08 PM. Sorry about that! This would be a great feature to have for when GPS is bad or, as it quite common, you forgot to restart the GPS after stopping and only realise 3 miles down the road!!! - please create a support ticket. The problem was that a short portion of the run was in a tunnel that went under a river. No problems over the past year, but suddlenly tracking issues over the past week. Finally - I've left this page open for comments in order to get feedback about the article itself and how it can be more helpful; if you have specific questions about your own segments, etc. More information can be found here.Because we're dealing with extremely fast signals requiring precise detection, any slight inaccuracy in the signal's reception, or disturbance to the signal itself, can translate to a significant dislocation of your reported position. If you make the assumption that people aren't running on the roofs of buildings (generally safe) there could be a "lock to street grid" mode which could correct some of the issues. I and other have issues with iPhone lately. It's very disappointing to have what appears to be a sudden change in accuracy. Because the speed at which the signal travels is known, the amount of time the signal is in transit allows your device to calculate the distance to each satellite. Today on my run, I had the app close for some reason in the middle of it, then I looked to check my distance, and noticed it had cut out. Put another way, when a device records bad GPS data, the only option that Strava has to improve it is to 'ignore' portions of that bad data. I went to my earlier rides and the gps stopped working right in front of a tall building near my home :/. Here is more information on, You can, in some cases, you can correct the elevation data calculated for your activity. I rebooted my iPhone 4s and the GPS is working well again, so far. The android is ussualy in the middle of work cloths. MBT_Al. Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Highlight; Print; Email to a Friend; Report Inappropriate Content ‎18-03-2019 09:08 PM. Why doesn't my segment effort appear on the leaderboard? The Garmin connected the dots between loosing and picking up the GPS signal, but there were short switchbacks to descend and ascend to the tunnel and these were not recorded by the Garmin. So it can really vary by device... in my experience. Does Strava plan to address this in a future release? For example this weekend, my mileage was 9.6M and his was 10.2 for a 10M run, we ran side-by-side and the course was likely closer to 10.2M than 9.6M. Todd; there isn't any specific plan to implement a feature like this - but rest assured that we're keeping it in mind and always working on improvements. See the examples discussed in this article. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If it was just a bad data thing you have thought the regular half k alerts would have been affected? Most of me doesn't care, but would love more accurate data. We use the term "bad GPS data" to describe any circumstance where your GPS device records location (or other) data that does not accurately represent your activity. If it goes bad again, I'll repost. We both have iphones.....any ideas why there is always a difference in mileage? Your Strava activity may be missing a map, show a straight line connecting your start and end points or was automatically tagged as an indoor activity. People tend to have these data problems with particular devices that do not have good firmware with their GPS or are possibly outdated. Since the position of each satellite is known, as well as the distance between those satellites and your GPS device, your position can be triangulated. Ignoring (for now) environmental factors, different devices do simply have different qualities of GPS hardware and software - meaning that even if your device is working at its peak performance, there will always be a margin of error in the accuracy of its recording.GPS works by connecting your device to a number of overhead satellites and very precisely measuring the amount of time it takes for a signal to travel between your device and the satellites. I encourage others to try this as well. Installed Strava and a GPX Route Tracker. One of your competitors allows you to modify the route post ride, ie manually drag the "straight line bad data" portion to fit the road. However, you do have a few good options to get credit for your efforts and manage the way that GPS data is represented by activities: Thankfully, there is more that can be done to prevent bad GPS data from being recorded than there is to repair it. Like, Phil, suddenly my tracking has gone crazy. Visit our Blog to catch up on the latest Community news, tips for your Samsung products and much more! On our group mtn bike rides, the iPhone users in our group regularly record data that is different from those with dedicated Garmin GPS units, which I trust as more accurate because they rely on USGPS and GLONASS satellite networks simultaneously and also have error correction such as WAAS, which improves accuracy to within 3 meters.

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