If your attempts to reset the unit fail and there's no ice lodged in the machine's chute, it's possible that your temperature settings are incorrect. If you have a GE side-by-side refrigerator, chances are good that it also has a built-in ice maker. She holds a Master of Science in Publishing from Pace University. The bucket can be removed and rinsed with warm water. If not, be sure that nothing is clogging the ice machine chute and try the entire process again if ice cubes were lodged inside. ANSWER Hello Patricia, To not have to take the crusher bin apart then you can replace the enitre assembly 241860801. We've got millions of parts, hundreds of brands, and thousands of step-by-step videos— everything you need to find it, fix it and finish the job right. If a dispenser switch does not have continuity, replace it. If only one dispenser part is not working, test each of the dispenser components before testing the control board. Wait a while and then press the crushed ice button on the refrigerator, followed by the ice cube option. Inspect the dispenser actuator—if it is broken, replace it. My GE Profile refrigerator had a problem dispensing crushed ice (the ice maker is making ice) and intermittently would dispense cubed ice, also the light and water worked. A sensor issue could also be causing you trouble if the temperature is reading as correct but ice still isn't being made. Hold times are long. These appliances are extremely heavy and attempting to move them by yourself may result in injury. Before you begin any repairs or troubleshooting involving your refrigerator, be sure it's unplugged. If the dispenser solenoid is defective, the dispenser door won’t open. I WANT crushed ice again. 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A repair technician can assist you in determining if this is the issue. She owns her own content marketing agency, Wordsmyth Creative Content Marketing (www.wordsmythcontent.com), and she enjoys writing home and DIY articles and blogs for clients in a variety of related industries. If the auger turns freely, use a multimeter to test the auger motor for continuity. If the dispenser door motor is defective, the dispenser door won’t open. Common Solutions (8) Related Videos (38) Common solutions for: GE Refrigerator ice dispenser not working . 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It is easy to reset your refrigerator's ice maker. While the power is off, locate the arm within the ice maker, which is a thick wire. If the motor is getting power, but it won’t run, replace it. View Video. Refer to your machine's owner's manual to check the ideal temperature for your refrigerator and ice maker. When your GE refrigerator isn't making ice, you'll first want to identify the shutoff switch for your refrigerator's ice maker. You may need a professional refrigerator repair technician to install your replacement ice maker for you. The only reason you should troubleshoot an appliance that's still connected to live power is if you need to manipulate buttons on the control panel. There's also a risk of tipping the appliance over, so use extreme caution. Restore all power and attempt to run an ice-making cycle. In addition, it's best not to move the refrigerator without assistance. Your browser will redirect to your requested content shortly. If the control board is faulty, it may stop supplying power to the entire dispenser system. To determine if the auger motor is defective, pull out the ice bucket and turn the bucket auger by hand. Please enable Cookies and reload the page. Next, push up on the arm or feeler three times. GE may be able to help you locate such an individual or even arrange the repairs for you. Join Repair Clinic's VIP email list for 10% off, plus other discounts and tips! Shut off this part of the appliance and leave it off for at least 30 seconds. The dispenser solenoid opens a door flap to release the ice and then closes the door flap once the dispenser finishes dispensing ice. By creating an account you agree to the Hunker, troubleshoot your refrigerator's ice maker, GE Appliances: Icemaker Not Producing Ice, GE Appliances: How to Turn Icemaker On or Off. In addition, check the dispenser actuator pin to ensure that it moves freely. You can use a multimeter to test the motor for continuity. [])). Already ordered? We carry more than 4 million parts from over 175 major brands, so chances are, we've got the part you need. While the power is off, locate the arm within the ice maker, which is a thick wire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his process is automatic. To find just the right part, enter your model number. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. 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I thought it was the motor but to no avail. This feature is a wonderful addition to your appliance as it allows you to get ice whenever you need it. This resets the unit. Restore power to the ice maker. Refer to the owner's manual that came with your unit for the manufacturer's phone number. This will reset the unit. GE Ice Maker Isn't Working. The dispenser control board governs most of the functions of the dispenser system. We can help you find your model number right away. Ask a friend or family member to help you move the refrigerator out from the wall. Found the front panel dispensor switch circuit board with a burn mark and board connection peeling up. To determine if the motor is defective, first determine if the motor is getting power. If one of the dispenser switches is defective, the dispenser will not work. GE Refrigerator ice dispenser not working. Start doing it yourself with the confidence that comes with 100+ years of experience. If it works, you're all set. If the dispenser actuator is broken, it may not activate the switches properly or at all. With time, you may need to troubleshoot your refrigerator's ice maker or even reset it. It is more likely that a single part has failed. If the dispenser is not dispensing ice at all, check the following things to see if it is something you can fix yourself or if your refrigerator requires service. Frozen ice in the bucket can cause crushed cubes only or keep ice from dispensing at all. Fortunately, resetting the ice maker is a fairly straightforward process. If the auger motor does not have continuity, or if the motor is getting power but won’t run, replace the auger motor. Enter model number to search for the required part specific to your product, Browse our parts categories to select from a variety of parts for your product. This repair involves wiring and settings on your GE side-by-side refrigerator that are a bit more complex. The dispenser door motor opens and closes the dispenser door to prevent cold air from escaping the freezer. The dispenser actuator interacts with the dispenser switches, which power the auger motor and other dispenser components. However, if you're at all unsure how to complete the switch, it's best to entrust that project to a pro. Make sure the doors are fully closed. To determine if the dispenser door solenoid is defective, use a multimeter to test it for continuity. 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